Refund Policy

Every purchase on bidmaxxing.fun is a digital advertising placement delivered immediately. The moment your payment is confirmed — usually within seconds — your listing is published on a public page and starts receiving views and clicks. There is no waiting period, no shipping, and nothing to return.

Because delivery is instant and irreversible, purchases are non-refundable once the listing is live, except in the circumstances in section 3.

Moving down the board is not a defect. Anyone can later pay more for a position above yours, which moves you down. That is the product working as described on every page of this site, not a failure of delivery. You are never charged a second time when it happens, and your listing stays live.

Similarly, we do not refund because:

• the listing produced fewer clicks, signups or sales than you hoped — we never promise a level of traffic or any commercial result;
• you changed your mind after the listing went live;
• you bought the wrong position, or entered a higher amount than you meant to, after confirming it at checkout;
• your listing was removed for breaching the content rules in section 6 of the Terms of Service.

We issue a full refund, no argument, in these cases:

• Duplicate charge — you were billed more than once for the same listing or sponsor slot.
• Non-delivery — your payment succeeded but the listing never went live, and we cannot publish it.
• Technical fault on our side — you were charged the wrong amount, charged for a position you did not receive, or the listing was broken in a way we could not fix.
• Unauthorised payment — the payment was made without the cardholder's permission.
• We remove your listing for a reason that is not your fault, or we permanently shut down the service shortly after your purchase.

For a sponsor slot, if we fail to display it for a material part of its 30-day run because of a fault on our side, we refund on a pro-rata basis for the time it was not shown, or extend the run by the equivalent period — your choice.

Email hello@bidmaxxing.fun from the address you used at checkout, within 14 days of the charge, and include:

• the name of the listing or sponsor slot;
• the payment reference or receipt you were sent;
• what went wrong.

We acknowledge every request within 2 business days and decide within 5 business days. If we need more information we will say so rather than letting the request sit.

Approved refunds are returned through our payment provider to the original payment method — we cannot pay to a different card, account or wallet. Once we approve it, the money typically reaches you in 5–10 business days, depending on your bank or card issuer.

A refunded listing is removed from the board and positions are recalculated. Refunds are issued in USD; if your card is in another currency, your bank's exchange rate at the time of the refund applies, and we are not responsible for the difference.

If you are a consumer in the EU or UK, you normally have 14 days to cancel a distance purchase. That right does not apply to digital content and services that are fully performed within the cancellation period, once you have asked for immediate performance and acknowledged that you lose the right to cancel.

By completing checkout you request that your listing is published immediately and acknowledge that you lose the statutory right to cancel once it is live. Your rights in respect of a service that is faulty or not as described are unaffected, and section 3 applies.

Where our payment provider acts as merchant of record for the sale, its own buyer terms and refund handling also apply, and you may raise a request with it directly using the contact details on your receipt.

If something is wrong, please contact us first — we can usually resolve it faster than a bank dispute. Filing a chargeback without contacting us may result in the listing being removed while the dispute is investigated. We supply purchase and delivery records to the card network when a chargeback is raised.

Refund requests and questions about this policy: hello@bidmaxxing.fun.